For Corporate Customers
Inquiries may be written in English. Replies are sent by email. For inquiries from outside Japan, please read the Contact page as well (overseas shipping is always subject to a prior quote).
We do not contact you about inquiries that we are unable to answer,
so please understand this in advance. Please also refrain from inquiries made for sales purposes or solely to obtain comparative quotations, and from telephone calls about matters that have not been answered.
- You may submit an inquiry at any time, but we reply only during our business hours. Inquiries received on Saturdays, Sundays, public holidays, and during the year-end/New Year and summer holidays will be handled on the next business day or later.
- As a rule, we reply by email.
- If an email cannot be delivered, or depending on the content of your inquiry, we may confirm details or reply by means other than email.
- Depending on the content of your inquiry, our reply may be delayed. Thank you for your understanding.
- We cannot reply if your contact information is incorrect, so please enter your address, telephone number, and email address accurately.
- Our replies are sent to you personally for the purpose of answering your inquiry. Please refrain from reposting or using all or part of a reply for any other purpose.
- If you use the inquiry form more than once, please fill in the required fields each time.
- Please refrain from using device-dependent characters, emoji, and the like, as they may cause garbled text.
- So that our reply is not treated as spam, please set up your email environment to receive messages from the obitsu.co.jp domain.
- We do not accept product ideas or proposals from the general public. If you send us a proposal, we assume no obligation or responsibility whatsoever in relation to it.
- Personal information obtained through your inquiry will be handled strictly in accordance with our Privacy Policy.
Frequently Asked Questions
Please be sure to read them before contacting us.
To send an inquiry, you must agree to our Privacy Policy.
Inquiries may be written in English.
Please select your country or region first. If you select Japan, the phone number, fax number and postal code follow the Japanese format (digits only, no hyphens). For other countries, please enter international numbers (for example, +1 212 555 0123).
If the details below are correct, please press "Send".
Your inquiry has been received
It may take some time for us to reply.
Please also note that, depending on the content of your inquiry, we may be unable to reply.
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